The Short type: if you should be searching for an original engagement ring or special anniversary present, Leibish & Co. has a strong supply of top-quality, colorful, and conflict-free expensive diamonds and gems. The family-run company has-been functioning online since 1998 with a personal touch which includes made repeat business the world over. Leibish & Co. makes it easy purchasing loose stones or to utilize its free «Design your» device to carry the perfect bit of precious jewelry to life. With decades of experience and solid artistry under its buckle, Leibish & Co. is found on the brink of broadening the inventory to watches along with other extras.
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Whenever Leibish Polnauer estsingles ab 40lished 1st online diamond business in 1998, it got nearly a full day to publish an individual image and explanation to his internet site â but he was a visionary just who noticed potential in the fledgling arena of e-commerce. «as he views the possibility in a notion, he’ll try everything within his capacity to progress with-it,» mentioned Benji Margolese, Director of information Marketing for Leibish & Co.
Leibish developed a fruitful, family-run operation together with partner and children offering in management jobs. They usually have cultivated a fruitful online business with workplaces located across the world. Leibish & Co. is a leader in unique coloured diamonds and gemstones that are hard to find somewhere else. Their diamonds will also be conflict-free, which will be an important factor for many shoppers.
«People arrive at united states simply because they search for anything only a little various, something more special than what everyone else has,» Benji mentioned.
While Leibish & Co. provides high-quality conventional expensive diamonds, the business specializes in colorful, unique precious jewelry. Whenever requested exactly why the business enterprise features this type of a high customer return price, Benji easily pinpoints the reason.
«It’s a mix of outstanding items, fantastic service, and precious jewelry created towards greatest quantities of brilliance,» the guy stated. «The jewelry we make is not your daily, mass-produced style of product. Every piece is custom-made to perfectly suit the diamond or gem stone opted for from the client.»
A Family Affair With Personal Service
Leibish & Co. is actually a true household company, with Leibish’s household members playing crucial functions inside the business.
Leibish serves as creator and chairman of the business, while their spouse, Rosi, could be the business’ Events Manager. Their eldest child, Chavi, serves as top honors Jewelry Designer â which will be a massive obligation since custom jewellery accocunts for above 50percent from the businesses company, Benji mentioned.
Leibish’s eldest son, Yossi, is the CEO of Leibish & Co. Another boy, Shmulik, that is a graduate in the Gemological Institute of The usa, is the fundamental Diamond Buyer for all the business. «Shmulik is actually, honestly, certainly one of most talented shade diamond experts in the,» Benji mentioned.
Leibish’s boy Itzik is the business’s COO and works the ny company on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five children, is the businesses CFO.
«among the longtime members of the team, I can tell you that, however, there is not any relationship, they give consideration to me personally, yet others, part of their loved ones,» Benji stated. «We bring our personal expertise for the business, but collaborate to consistently grow the organization.»
Clients are in addition addressed like family at Leibish & Co., where company invests energy into personal solution and revenue. «have you ever dealt with one particular representative, like, that’s the exact same person you’ll constantly deal with, it doesn’t matter what you will be calling or writing in about,» Benji mentioned. «We don’t believe in driving clients to various departments when they have a concern or certain issue they would like to deal with.»
Clients result from throughout the World
Leibish features certain distinct consumers: you can find people, which largely store through the web site, retailers, and people during the trade company, exactly who usually look at the organizations major workplaces in nyc, Israel, and Hong-Kong.
Many Leibish & Co.’s customers are through the U . S .. Their subsequent most popular market is Canada, followed closely by the uk, Australian Continent, Hong-Kong, additionally the rest of European countries.
Consumers at each phase of existence shop at Leibish & Co., though most are between the many years of 35 and 54, Benji said. In addition, the firm garners around 300,000 internet site visits monthly â and keeps most of their consumers finding its way back.
«with well over a 70percent return client score, we continue to be among the most popular companies within our niche,» he stated.
Colourful Diamonds & Gemstones With a «Design your very own» Option
Leibish & Co. carries high-end precious jewelry, and preserves inventory freedom, especially for web consumers, Benji stated. The business offers a huge selection of free expensive diamonds and priceless gemstones, but the crucial products are customized precious jewelry creations.
«We hold a sizable selection of multicolor diamond and gemstone precious jewelry, with regarding the rarest hues previously seen,» he stated. «Our company is acknowledged best by our bread-and-butter products â yellowish diamond and green diamond wedding bands. However, we offer diamond jewelry of virtually every tone, and valuable gemstones â including sapphires, emeralds, and rubies. We offer precious jewelry crafted with colorless expensive diamonds, also, but our very own expertise is in the world of tone.»
For customers that some thing planned and want help which makes it an actuality, Leibish & Co. offers a «Design your own personal» jewellery instrument, which Benji mentioned is actually their most well known product.
«normally, when searching for a unique portion, folks usually desire certain rocks and placing styles they have already fallen crazy about,» the guy mentioned. The «Design a» device enables customers to create a piece making use of the rock, establishing, and metal of these choice.
«It allows them to deliver their own hopes and dreams to life â with our knowledge in craftsmanship,» Benji informed us.
Add-ons & New using the internet Tools in Store for Leibish & Co.
As it seems forward to the near future, Leibish & Co. is gradually shifting toward higher-ticket products and much more item diversity. The business seems comfy branching over to new product lines because of the devotion and passion it pertains to perfect their current creations.
«we’ve talked about adding numerous accessories â eg deluxe watches, purses, and even pencils,» Benji stated. «But we chose to wait until we first perfected our major distinct item, and is diamonds.»
Leibish & Co. is looking for ways to carry on mastering their well-known internet site, too. One-way it intentions to boost the on the web knowledge is through launching enhanced real life functions, that may offer virtual customers more of an in-store experience.
As a business featuring its roots in colourful diamonds and ecommerce, Leibish & Co. continues to innovate in a conventional market which views modification just like the exemption, maybe not the rule.
